The State of Israel was perceived as unprepared for the events of October 7 in both security and civilian aspects. The Israeli public service was at the lowest point it has known since its inception, and therefore struggled to keep pace with events and provide effective solutions to Israeli citizens.

In order to under the Israeli public service better, a public opinion survey was conducted through iPanel, which examined the state of public service in Israel from several aspects. 503 respondents participated in the study. Sampling error 3.4%.

The following findings emerge from the respondents’ answers: